Patient Access & Registration Specialist

ochsner; Louisiana (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Ochsner Health in the United States seeks a Patient Access representative to greet patients, schedule appointments, and complete admissions with accuracy. You will verify insurance, collect payments, and support multiple patient and payer types in a fast-paced setting.

Required is a high school diploma or equivalent with at least 1 year in healthcare or customer service. Preferred certifications include CHAM, CHAA, or a Medical Assistant credential.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in hospital, clinic, medical office, revenue cycle, or related customer service environment.
• Preferred certifications: CHAM, CHAA, Medical Assistant (or related).

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Ensure all required forms are completed and gather accurate paperwork.
• Input patient/guarantor demographics and financial information; explain insurance benefits and collect co-pays and self-pay amounts.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and prepare deposits at shift end.
• Collaborate with other departments and maintain professionalism under pressure.

Skills

Customer service

Data entry

Verbal communication

Professionalism

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Insurance verification software

Windows OS

Job description

Ochsner Health in the United States seeks a Patient Access representative to greet patients, schedule appointments, and complete admissions with accuracy. You will verify insurance, collect payments, and support multiple patient and payer types in a fast-paced setting.

Required is a high school diploma or equivalent with at least 1 year in healthcare or customer service. Preferred certifications include CHAM, CHAA, or a Medical Assistant credential.