Patient Access & Registration Specialist

Ochsner Health; Lafayette (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

Ochsner Health in Lafayette, LA, is seeking a Patient Access Specialist to greet patients, schedule appointments, and complete registration for hospital admissions. You will verify demographics, collect co-pays and self-pay portions, and explain insurance benefits while maintaining confidentiality.

Strong data entry and communication skills are essential. This role supports multiple functions across patient access and billing, emphasizing accuracy and compassionate service in a busy healthcare

Qualifications

• High school diploma or equivalent is required.
• One year of related hospital/clinic or customer service experience is required.
• Preferred certifications include CHAM, CHAA, or Medical Assistant.

Responsibilities

• Provide excellent customer service to patients, guests, and families.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Ensure all forms are completed and paperwork gathered accurately.
• Input demographic and financial information; explain insurance benefits and collect payments.
• Perform financial analysis of cases and inform patients of responsibility.
• Balance cash drawer daily and complete end-of-shift procedures.

Skills

Data entry

Insurance verification

Customer service

Cash handling

Communication

Time management

Problem solving

Education

High school diploma or equivalent

Associate’s Degree

Tools

Windows

Job description

Ochsner Health in Lafayette, LA, is seeking a Patient Access Specialist to greet patients, schedule appointments, and complete registration for hospital admissions. You will verify demographics, collect co-pays and self-pay portions, and explain insurance benefits while maintaining confidentiality.

Strong data entry and communication skills are essential. This role supports multiple functions across patient access and billing, emphasizing accuracy and compassionate service in a busy healthcare