Patient Access & Registration Specialist — Front Desk Impact

Ochsner Health; Lafayette (LA); On-site; USD 34,000 - 42,000; Full time

Job summary

Ochsner Health in Lafayette, LA seeks a patient access associate to greet patients, schedule appointments, and complete registrations. You will verify demographics, collect payments, and explain insurance benefits while balancing cash and ensuring accurate paperwork.

Strong communication and data-entry skills are essential, with preference for healthcare experience. This role emphasizes patient service, privacy, and regulatory compliance in a fast-paced environment.

Qualifications

• Must have data entry and communication skills.
• Experience in healthcare or revenue cycle is preferred.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Balances cash drawer daily and follows closing procedures.

Skills

Customer service

Data entry

Communication

Problem solving

Education

High school diploma

Job description

Ochsner Health in Lafayette, LA seeks a patient access associate to greet patients, schedule appointments, and complete registrations. You will verify demographics, collect payments, and explain insurance benefits while balancing cash and ensuring accurate paperwork.

Strong communication and data-entry skills are essential, with preference for healthcare experience. This role emphasizes patient service, privacy, and regulatory compliance in a fast-paced environment.