Patient Access Specialist: Compassionate Registration & Care

Ochsner Health; Lafayette (LA); On-site; USD 32,000 - 44,000; Full time

Job summary

Ochsner Health in Lafayette, LA is seeking a Patient Access Specialist to greet patients, schedule appointments, and assist with hospital admissions. You will ensure accurate data collection and friendly service at first point of contact.

You will verify insurance, collect co-pays and balances, input demographic and financial information, and support multiple front desk functions while protecting patient privacy and complying with regulations.

Qualifications

• Must have computer literacy and data entry skills.
• Excellent verbal and written communication abilities.
• Proficient with Windows-style applications and basic software.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Greet patients and guests in person or by phone with courtesy.
• Create and complete patient scheduling, registration, or admission processes.
• Verify insurance information and collect co-pays and balances.
• Input demographics and financial information accurately for patient records.
• Maintain confidentiality and comply with regulatory requirements.

Skills

Data entry

Customer service

Verbal and written communication

Windows applications

Interpersonal skills

Time management

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Job description

Ochsner Health in Lafayette, LA is seeking a Patient Access Specialist to greet patients, schedule appointments, and assist with hospital admissions. You will ensure accurate data collection and friendly service at first point of contact.

You will verify insurance, collect co-pays and balances, input demographic and financial information, and support multiple front desk functions while protecting patient privacy and complying with regulations.