Patient Access & Registration Specialist

Ochsner Health; Lafayette (LA); On-site; USD 35,000 - 48,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a Patient Access Representative to greet patients, schedule appointments, and complete hospital registration and admission processes. You will verify insurance, collect co-pays, and input demographic data, while maintaining privacy and delivering courteous service across patient and payer types.

Responsibilities also include presenting information clearly, handling financial details, and collaborating with other departments to ensure a smooth patient

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of information.
• Effective verbal and written communication skills with professional presentation.
• Proficient with Windows-style applications and role-specific software.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling and registration processes.
• Verify insurance, collect co-pays and balances, and input accurate demographic data.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and follow end-of-shift procedures.

Skills

Data entry

Verbal & written communication

Time management

Problem solving

Attention to detail

Interdepartmental collaboration

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows

Healthcare software

Job description

Ochsner Health in Louisiana is seeking a Patient Access Representative to greet patients, schedule appointments, and complete hospital registration and admission processes. You will verify insurance, collect co-pays, and input demographic data, while maintaining privacy and delivering courteous service across patient and payer types.

Responsibilities also include presenting information clearly, handling financial details, and collaborating with other departments to ensure a smooth patient