Remote Patient Access Specialist - Scheduling/Registration

Virginia Mason Franciscan Health; Tacoma (WA); Remote; USD 33,000 - 48,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Specialist to support the patient intake process, registration, scheduling, and front-desk duties. You will verify demographics, insurance eligibility, collect co-pays, and guide patients through MyChart and referral processes, delivering courteous, accurate service.

The role requires at least one year of customer service experience; healthcare environment experience is preferred.

Qualifications

• One year of customer service work experience.
• Healthcare environment experience preferred.

Responsibilities

• Verify demographics and register patients in Epic.
• Obtain and verify insurance coverage and eligibility.
• Schedule patient appointments and manage cancellations.
• Promote MyChart activation and assist with referrals and authorizations as needed.

Skills

Customer service

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Specialist to support the patient intake process, registration, scheduling, and front-desk duties. You will verify demographics, insurance eligibility, collect co-pays, and guide patients through MyChart and referral processes, delivering courteous, accurate service.

The role requires at least one year of customer service experience; healthcare environment experience is preferred.