Remote Patient Access Specialist

Providence Health & Services; Portland (OR); Remote; USD 32,000 - 41,000; Full time

Job summary

Providence is seeking a Patient Services Specialist to join the Care Access team on a full-time, remote basis. The role supports patient navigation, scheduling, and basic tech support within Providence’s network, with a Monday–Friday schedule and weekend coverage.

This is a temporary position within the Patient Engagement Center, emphasizing high-touch, patient-centered access to services. The successful candidate will have healthcare customer service experience, strong phone interactions, and

Qualifications

• 2 years Customer service experience, preferably in a healthcare environment.
• 2 years Experience interacting with and engaging customers virtually over the phone.

Skills

Customer service

Phone support

Technical support

Job description

Providence is seeking a Patient Services Specialist to join the Care Access team on a full-time, remote basis. The role supports patient navigation, scheduling, and basic tech support within Providence’s network, with a Monday–Friday schedule and weekend coverage.

This is a temporary position within the Patient Engagement Center, emphasizing high-touch, patient-centered access to services. The successful candidate will have healthcare customer service experience, strong phone interactions, and