Remote Patient Access Specialist

Providence Health & Services; Renton (WA); Remote; USD 42,000 - 66,000; Full time

Job summary

Providence Jobs in the United States is seeking Care Access Liaisons to provide patient-centered, coordinated access across a large health network. You will guide patients, schedule appointments, and act as an entry point for information within the Providence system, in a remote work setting.

The role emphasizes high-touch, personalized service, with a focus on building relationships with patients and supporting their path to care.

Qualifications

• 2 years customer service experience, preferably in a healthcare environment.
• 2 years experience interacting with and engaging customers virtually over the phone.
• 1 year technical support experience.

Skills

Customer service

Healthcare experience

Job description

Providence Jobs in the United States is seeking Care Access Liaisons to provide patient-centered, coordinated access across a large health network. You will guide patients, schedule appointments, and act as an entry point for information within the Providence system, in a remote work setting.

The role emphasizes high-touch, personalized service, with a focus on building relationships with patients and supporting their path to care.