Remote Patient Access & Engagement Specialist
Agence PROvidence
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Job summary
Providence is seeking a Patient Services Specialist for a full-time, remote role with a variable schedule. The position includes weekend hours (8:45AM-5:15PM) and is temporary as part of the Care Access Liaisons within the Patient Engagement Center.
The role focuses on patient navigation, scheduling, and providing tier 1 technical support for health applications, across Providence regions and networks. The successful candidate will join a team dedicated to high-touch, personalized patient
Qualifications
- 2 years customer service experience, preferably in a healthcare environment.
- 2 years experience interacting with and engaging customers virtually over the phone.
- 1 year Technical support experience.
Skills
Job description
Providence is seeking a Patient Services Specialist for a full-time, remote role with a variable schedule. The position includes weekend hours (8:45AM-5:15PM) and is temporary as part of the Care Access Liaisons within the Patient Engagement Center.
The role focuses on patient navigation, scheduling, and providing tier 1 technical support for health applications, across Providence regions and networks. The successful candidate will join a team dedicated to high-touch, personalized patient
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