Remote Patient Access Navigator

Providence Health & Services; Billings (MT); Remote; USD 39,000 - 51,000; Full time

Job summary

Providence Shared Services is seeking a Patient Services Specialist for a full-time, remote role with a variable schedule. You will act as the entry point for patient access, coordinating care across multiple facilities and assisting with scheduling and patient health applications.

Two years of customer service experience (healthcare preferred) and experience engaging customers over the phone are required. The position notes a temporary status with shifts starting as early as 6:45 am and

Qualifications

• 2 years Customer service experience, preferably in a healthcare environment.
• 2 years Experience interacting with and engaging customers virtually over the phone.

Responsibilities

• Provide patient-centered, coordinated access to Providence’s network of facilities, institutes and clinics.
• Schedule appointments and classes, assist patients with health applications, and serve as an information entry point for patients.

Skills

Customer Service

Phone Support

Job description

Providence Shared Services is seeking a Patient Services Specialist for a full-time, remote role with a variable schedule. You will act as the entry point for patient access, coordinating care across multiple facilities and assisting with scheduling and patient health applications.

Two years of customer service experience (healthcare preferred) and experience engaging customers over the phone are required. The position notes a temporary status with shifts starting as early as 6:45 am and