Remote Patient Access Navigator
Providence Health & Services
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Job summary
Providence Health & Services is seeking a Patient Services Specialist for full-time, variable schedule with remote work. The role supports the Care Access team by scheduling appointments, assisting patients with physician navigation, and serving as an entry point for patient information within the Providence network.
The position emphasizes high-touch, personalized care and collaboration with the Patient Engagement Center.
Qualifications
- 2 years Customer service experience, preferably in a healthcare environment.
- 2 years Experience interacting with and engaging customers virtually over the phone.
Skills
Job description
Providence Health & Services is seeking a Patient Services Specialist for full-time, variable schedule with remote work. The role supports the Care Access team by scheduling appointments, assisting patients with physician navigation, and serving as an entry point for patient information within the Providence network.
The position emphasizes high-touch, personalized care and collaboration with the Patient Engagement Center.
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