Remote Patient Access & Scheduling Specialist I

CareMore Health; United States; Remote; USD 25,000 - 37,000; Full time

Job summary

CareMore Health is seeking a Patient Engagement Specialist I to support patient access from a remote, full-time location in the United States. You will handle scheduling tasks, verify demographics and insurance, route care team messages, and document activities in the EMR according to established procedures.

Under supervision, you will perform routine scheduling actions, address patient inquiries, and escalate complex issues when needed, ensuring timely and accurate patient service across our

Qualifications

• Experience with scheduling workflows in a healthcare setting.
• Ability to verify patient information accurately and efficiently.
• Familiarity with insurance details and demographic data in EMRs.

Responsibilities

• Answer incoming patient calls, messages, or requests using approved scripts and service standards.
• Schedule, cancel, and reschedule appointments according to templates and rules.
• Verify patient demographic and insurance details in scheduling systems and EMRs.
• Route clinical questions and care team messages to appropriate licensed staff.
• Provide routine information on appointment prep, arrival instructions, and access processes.

Skills

Appointment scheduling

Call handling

Demographic verification

Insurance information capture

EMR documentation

Care team messaging

Escalation procedures

Tools

EMR systems

Job description

CareMore Health is seeking a Patient Engagement Specialist I to support patient access from a remote, full-time location in the United States. You will handle scheduling tasks, verify demographics and insurance, route care team messages, and document activities in the EMR according to established procedures.

Under supervision, you will perform routine scheduling actions, address patient inquiries, and escalate complex issues when needed, ensuring timely and accurate patient service across our