Remote Patient Access & Scheduling Specialist

Winning Assistants; United States; Remote; USD 6,900 - 8,300; Full time

Job summary

Winning Assistants is seeking a Patient Outreach Specialist for a fully remote role in the United States. The position supports the scheduling and patient access team, guiding patients from inquiry to appointment with courteous, HIPAA-compliant communications.

You will handle multiple patient cases, coordinate with physician offices, and ensure all necessary documentation is received. Strong organization and proactive outreach are essential in this fast-paced healthcare setting.

Qualifications

• Healthcare scheduling or patient access experience.
• Experience handling inbound and outbound calls with scripts.
• Strong communication and organization skills are essential.

Responsibilities

• Handle inbound and outbound patient inquiries via phone, email, chat, and text.
• Schedule prosthetic and orthotic appointments at the appropriate clinic.
• Verify required information and documentation before scheduling.
• Maintain HIPAA-compliant communications and patient confidentiality.
• Collaborate with intake, billing, clinic operations, and leadership.

Skills

Patient communication

Organizational skills

Outbound calling

HIPAA knowledge

Job description

Winning Assistants is seeking a Patient Outreach Specialist for a fully remote role in the United States. The position supports the scheduling and patient access team, guiding patients from inquiry to appointment with courteous, HIPAA-compliant communications.

You will handle multiple patient cases, coordinate with physician offices, and ensure all necessary documentation is received. Strong organization and proactive outreach are essential in this fast-paced healthcare setting.