Remote Patient Access & Scheduling Specialist

Community Health Network; Fishers (IN); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Community Health Network is seeking a Patient Access Representative to be the first point of contact for visitors and to manage patient flow with professionalism and empathy.

You will perform check-in/check-out, registration, appointment scheduling, and insurance verification while maintaining accurate demographics and data entry. This role requires strong communication and the ability to work in a fast-paced healthcare environment.

Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Responsibilities

• Check in and check out patients at facility front desk.
• Schedule appointments and register patients in the system.
• Verify demographics and insurance information.
• Handle telephone coverage and patient inquiries.
• Perform data entry and process authorizations.
• Pre-registration and new patient referrals as needed.
• Assist with point of service collections.

Skills

Customer service

Healthcare office

Data entry

Microsoft Office

Communication skills

Education

High School Diploma or GED

Job description

Community Health Network is seeking a Patient Access Representative to be the first point of contact for visitors and to manage patient flow with professionalism and empathy.

You will perform check-in/check-out, registration, appointment scheduling, and insurance verification while maintaining accurate demographics and data entry. This role requires strong communication and the ability to work in a fast-paced healthcare environment.