Remote Patient Access & Scheduling Specialist

Essentia Health; Aurora (MN); Hybrid; USD 23,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Tuition reimbursement

Educational programs

Wellness resources

Job summary

Essentia Health is seeking a Patient Access Representative at Northern Pines Medical Center. You will greet patients, collect demographics and financial data, schedule follow-ups, and provide cost estimates for upcoming visits.

This role interfaces with Virtual Patient Registration and Scheduling teams to ensure smooth patient flow. Responsibilities include collecting insurance details, processing co-pays, reconciling cash, and maintaining accurate registrations.

Qualifications

• Interviews patients to obtain demographic & financial information ensuring proper care.
• Obtains insurance cards and ID, updates medical records as needed.
• Handles point-of-service data collection, including co-pays and cash handling.

Responsibilities

• Greets customers and facilitates patient registration and checkout.
• Answers phone calls, schedules appointments, and coordinates with clinical team.
• Maintains queues and sanitizes registration equipment between uses.

Skills

Customer service

Interpersonal skills

Phone etiquette

Data entry

Education

Patient Access Cert

Job description

Essentia Health is seeking a Patient Access Representative at Northern Pines Medical Center. You will greet patients, collect demographics and financial data, schedule follow-ups, and provide cost estimates for upcoming visits.

This role interfaces with Virtual Patient Registration and Scheduling teams to ensure smooth patient flow. Responsibilities include collecting insurance details, processing co-pays, reconciling cash, and maintaining accurate registrations.