Remote Patient Access Manager - Oncology Support

GSK; Nevada; Remote; USD 167,000 - 279,000; Full time

Job summary

GSK seeks a Patient Access Manager to be the field-based single point of contact across the Oncology portfolio, guiding patients and providers through onboarding, coverage discussions, and enrollment while ensuring compliant handling of information.

The role interacts with payer teams, specialty pharmacy, and back-office staff to resolve access barriers, educate on benefits, and manage prior authorizations and appeals per program rules.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, or navigating insurance verification and prior authorization.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.

Responsibilities

• Serve as field-based SPOC for patients, providers, and staff, guiding onboarding, access, and support within the Oncology portfolio.
• Educate on payer coverage, coding, and payment policies using approved materials and patient support programs.
• Support access case resolution: explain benefit investigation outcomes and prior authorization requirements.
• Identify and escalate access barriers to the specialist access function and leadership.
• Maintain documentation in Salesforce Health Cloud and adhere to SOPs and privacy regulations.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Advanced degree (MBA/MPH/PharmD or equivalent)

Tools

Salesforce Health Cloud

Job description

GSK seeks a Patient Access Manager to be the field-based single point of contact across the Oncology portfolio, guiding patients and providers through onboarding, coverage discussions, and enrollment while ensuring compliant handling of information.

The role interacts with payer teams, specialty pharmacy, and back-office staff to resolve access barriers, educate on benefits, and manage prior authorizations and appeals per program rules.