Remote Oncology Patient Access Navigator

GSK; Lake Michigan Beach (MI); Teletrabalho; USD 152 000 - 254 000; Tempo integral

Resumo da oferta

GSK is seeking a Patient Access Manager to act as the field-based single point of contact for patients, caregivers, and healthcare providers. You will guide onboarding, access, and ongoing support across the Oncology portfolio, addressing coverage, reimbursement, and program enrollment in a compliant, patient-centric manner.

The role requires strong knowledge of payer policies, ability to navigate complex authorization processes, and collaboration with cross-functional teams.

Qualificações

• Bachelor's degree.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, or related areas.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.

Responsabilidades

• Serve as SPOC for patients, caregivers, and HCPs with approved information on coverage and reimbursement.
• Educate provider offices on payer coverage, coding, and payment policies.
• Support access case resolution and explain benefit outcomes to offices and patients.
• Identify barriers and escalate complex payer issues to specialist access and leadership.
• Document interactions in Salesforce Health Cloud and maintain accurate records.
• Adhere to HIPAA, SOPs, and compliance guidelines.

Conhecimentos

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Formação académica

Bachelor's degree

Ferramentas

Salesforce Health Cloud

Descrição da oferta de emprego

GSK is seeking a Patient Access Manager to act as the field-based single point of contact for patients, caregivers, and healthcare providers. You will guide onboarding, access, and ongoing support across the Oncology portfolio, addressing coverage, reimbursement, and program enrollment in a compliant, patient-centric manner.

The role requires strong knowledge of payer policies, ability to navigate complex authorization processes, and collaboration with cross-functional teams.