Remote Oncology Patient Access Lead

GSK; Durham (NC); Remote; USD 152,000 - 254,000; Full time

Job summary

GSK is seeking a Patient Access Manager to serve as the field-based single point of contact for patients and providers across the Oncology portfolio. You will guide onboarding, coverage, and ongoing access, supporting enrollment in GSK services and coordinating with specialists, pharmacies, and back-office teams.

You will educate provider offices on payer policies, manage cases in CRM, and ensure HIPAA compliance, all while maintaining high ethical standards and data integrity across

Qualifications

• Bachelor's degree required.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, or related areas.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.

Responsibilities

• Serve as the field-based SPOC for patients, caregivers, and HCP office staff, guiding oncology coverage and access.
• Educate provider offices on payer coverage, coding, and payment policies using approved materials.
• Support access case resolution including prior authorization outcomes and appeal pathways.
• Identify and escalate access barriers to the specialist access function and leadership.
• Document interactions and manage cases in Salesforce Health Cloud / CRM.
• Maintain HIPAA and compliance with internal policies across all interactions.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Advanced degree (MBA/MPH/PharmD)

Tools

Salesforce Health Cloud

Job description

GSK is seeking a Patient Access Manager to serve as the field-based single point of contact for patients and providers across the Oncology portfolio. You will guide onboarding, coverage, and ongoing access, supporting enrollment in GSK services and coordinating with specialists, pharmacies, and back-office teams.

You will educate provider offices on payer policies, manage cases in CRM, and ensure HIPAA compliance, all while maintaining high ethical standards and data integrity across