Remote Partner Growth & Retention Manager

Intuit, Inc.; Saint Paul (MN); Remote; USD 160,000 - 216,000; Full time

Job summary

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue for customers acquired via reseller partners.

You will manage the full lifecycle from implementation through renewal, focusing on retention and expansion across QuickBooks Advanced, Intuit Enterprise Suite, Intuit Services, and Agent Studio. You will work with reseller partners to drive health, forecast renewals, and position expansion opportunities, reporting to Commercial Partnerships leadership.

Qualifications

• 10+ years of experience in customer success, account management, or a post-sale revenue role in SaaS or enterprise software.
• Demonstrated track record of meeting or exceeding GRR and NRR targets across a named account or portfolio.
• Experience managing customer relationships through channel partners or resellers.
• Strong commercial instincts for expansion opportunities and closing deals.
• Excellent relationship management across executives and product users.
• Accurate forecasting discipline reflecting book knowledge and risks.
• Proficiency with CRM tools, Salesforce preferred.

Responsibilities

• Post-close engagement during implementation with the partner and services teams.
• Maintain customer health, identify risks, and position expansion opportunities during implementation.
• Drive retention and expansion through upsell, cross-sell, and renewals with partners.
• Own renewal motion, forecast renewal outcomes, and ensure on-time renewals.
• Surface partner performance patterns to enable better enablement and decisions.

Skills

Customer success

Account management

Sales experience

Forecasting

Relationship management

Education

Bachelor's degree in Business/Finance

Tools

Salesforce

CS platforms

Job description

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue for customers acquired via reseller partners.

You will manage the full lifecycle from implementation through renewal, focusing on retention and expansion across QuickBooks Advanced, Intuit Enterprise Suite, Intuit Services, and Agent Studio. You will work with reseller partners to drive health, forecast renewals, and position expansion opportunities, reporting to Commercial Partnerships leadership.