Partner Growth & Retention Lead (Remote)

Intuit, Inc.; Olympia (WA); Remote; USD 185,000 - 250,000; Full time

Job summary

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue with reseller partners across mid-market products.

You will drive GRR and NRR through retention, upsell, and cross-sell motions, partnering with implementation teams to ensure a smooth transition and ongoing adoption. You will manage a book of business via partner relationships, monitor health signals, and escalate risks before churn.

Qualifications

• 10+ years in customer success, account management, or post-sale revenue roles in SaaS or enterprise software.
• Proven track record meeting GRR/NRR targets across a named account or portfolio.
• Experience managing customer relationships through channel partners or resellers.

Responsibilities

• Own GRR and drive NRR through upsell, cross-sell, and renewal motions with partner enablement.
• Manage post-close engagement during implementation and ensure ongoing customer health.
• Conduct regular portfolio reviews with partners and forecast renewal outcomes.

Skills

Customer Success

Account Management

Sales

Forecasting

CRM Tools

Relationship Management

Partner Management

Communication

Education

Bachelor's degree in Business or related field

Tools

Salesforce

Job description

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue with reseller partners across mid-market products.

You will drive GRR and NRR through retention, upsell, and cross-sell motions, partnering with implementation teams to ensure a smooth transition and ongoing adoption. You will manage a book of business via partner relationships, monitor health signals, and escalate risks before churn.