Partner Growth & Retention Manager (Remote)

Intuit, Inc.; Springfield (IL); Remote; USD 176,000 - 238,000; Full time

Job summary

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue performance for customers via reseller partners.

You will manage a partner-led book through implementation and into long-term retention, focusing on GRR and NRR across QuickBooks Advanced, Intuit Enterprise Suite, Intuit Services, and Intuit Agent Studio. You will own renewal motions, identify expansion opportunities, and collaborate with partners to drive adoption and success while maintaining a strong governance across

Qualifications

• 10+ years of experience in customer success, account management, or a post-sale revenue role within SaaS/enterprise software.
• Demonstrated track record of meeting or exceeding GRR and NRR targets across a named account or portfolio book.
• Experience managing customer relationships through and alongside channel partners or resellers.
• Strong commercial instincts: able to identify expansion opportunities, build a business case, and close deals.
• Excellent relationship management skills at multiple levels including executives and day-to-day product users.
• Accurate forecasting discipline and proficiency with CRM tools.
• Bachelor's degree in Business, Finance, or equivalent practical experience.

Responsibilities

• Post-close engagement during implementation and handoffs from Partner Development Managers.
• Maintain relationships during implementation, monitor health signals, and flag risks.
• Own GRR and drive NRR through upsell, cross-sell, and upgrades with partners.
• Lead renewal motions and forecast renewal outcomes for your book.
• Coordinate with implementation partners to ensure ongoing engagement and adoption.

Skills

Customer success

Channel partners

Forecasting

CRM tools

Relationship management

Sales oriented

Education

Bachelor's degree in Business/Finance

Tools

Salesforce

Job description

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue performance for customers via reseller partners.

You will manage a partner-led book through implementation and into long-term retention, focusing on GRR and NRR across QuickBooks Advanced, Intuit Enterprise Suite, Intuit Services, and Intuit Agent Studio. You will own renewal motions, identify expansion opportunities, and collaborate with partners to drive adoption and success while maintaining a strong governance across