Remote P&C Account Manager - Commercial Lines

Insurance Office Of America, Inc.; North Las Vegas (NV); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries and bonus Poten t

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career growth

Job summary

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business.

Role includes coordinating day-to-day admin, customer service, billing, claims, and policy administration while ensuring accuracy and timely renewals. Remote work is available in multiple states with hybrid onsite options depending on branch needs.

Qualifications

• Active P&C license is required.
• 3+ years account management experience OR 5+ years in insurance industry.
• CIC designation (or equivalent) preferred.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve individual and team performance.
• Demonstrate integrity and leadership.

Skills

Account management

Insurance brokerage

MS Office

Communication

Problem solving

Education

High School Diploma

CIC designation

Job description

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business.

Role includes coordinating day-to-day admin, customer service, billing, claims, and policy administration while ensuring accuracy and timely renewals. Remote work is available in multiple states with hybrid onsite options depending on branch needs.