Remote Account Manager – Commercial Lines (P&C)

Insurance Office Of America, Inc.; Three Points (AZ); A distancia; USD 75.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Bonus potential

Health insurance

401K with employer match

Career growth

Descripción de la vacante

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensure retention, and support new business growth.

The role requires an active P&C license and the ability to work Pacific Time Zone hours, with remote eligibility for certain states. The position emphasizes client service, renewals, billing, and claims handling, alongside leading a team and maintaining system accuracy.

Formación

• 3+ years of account management experience or 5+ years in the insurance industry
• Active P&C license required
• CIC designation or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsabilidades

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve individual and team performance.
• Demonstrate integrity and leadership.

Conocimientos

Account management

Insurance brokerage

MS Office

Educación

High School Diploma

Herramientas

MS Office

Descripción del empleo

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensure retention, and support new business growth.

The role requires an active P&C license and the ability to work Pacific Time Zone hours, with remote eligibility for certain states. The position emphasizes client service, renewals, billing, and claims handling, alongside leading a team and maintaining system accuracy.