Remote Orthopedic Care Navigator

The CORE Institute

Westfield (IN)

Hybrid

USD 42,000 - 56,000

Full time

3 days ago

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Job summary

The CORE Institute is seeking a qualified team member for a 100% remote Orthopedic MSK Digital Care Team role. You will assist care managers, monitor patient progress, document clearly, and collaborate with patients and clinicians to resolve issues in a timely manner.

Ideal candidates have 3+ years of CNA/medical assistant experience and familiarity with value-based care. This remote position emphasizes strong communication, accuracy, and adherence to HIPAA, supporting a patient-centered care

Qualifications

Medical Assistant/CNA degree or equivalent working knowledge preferred.
Minimum three (3) years of certified nursing assistant or medical assistant experience preferred.
Experience in value-based care / population health preferred.
Experience in orthopedics or musculoskeletal specialty is preferred.

Responsibilities

Oversee daily inbound calls, fax referrals, emails and tasks for the department.
Assist Care Managers in performing assigned tasks.
Monitor patient care to ensure progress toward desired outcomes.
Identify and resolve barriers that hinder effective patient care.
Improve documentation quality and completeness.
Collaborate with patients, families, nurses, physicians and team members to resolve issues in a timely manner.
Document in a clear, complete, concise, and organized manner.
Adhere to HIPAA regulations and confidentiality.