Telehealth Vision Assistant — Part-Time Optometric Support

VisionWorks; Greenbelt (MD); Sur place; USD 21 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Résumé du poste

Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the face of our patient care and guides every patient through the Telemed remote eye exam. The TS is trained in eye health, optics, and managed vision care to ensure a simple, human, and bold experience.

Responsibilities include assisting remote eye exams, liaising with Telemedicine Physicians, maintaining patient records, introducing patients to the OD, guiding transitions to sales staff, and supporting exam-lane

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsabilités

• Assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians.
• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones.

Connaissances

Customer service

Patient care

Formation

HS diploma / GED

Description du poste

Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the face of our patient care and guides every patient through the Telemed remote eye exam. The TS is trained in eye health, optics, and managed vision care to ensure a simple, human, and bold experience.

Responsibilities include assisting remote eye exams, liaising with Telemedicine Physicians, maintaining patient records, introducing patients to the OD, guiding transitions to sales staff, and supporting exam-lane