Remote Operations Supervisor – Commercial Lines

Insurance Office Of America, Inc.

Green Cove Springs (FL)

Hybrid

USD 105.000 - 125.000

Vollzeit

vor 20 Stunden
Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Company-paid health insurance
401K with employer match
Paid holidays
Vacation time
Sick time

Zusammenfassung

Insurance Office of America, Inc. is hiring an Operations Supervisor – Commercial Lines to lead the branch Account Management team, ensure service excellence, and manage an assigned book of business.

The role balances remote work with occasional on-site requirements in Florida, requires 10+ years in insurance, active licensing, and strong analytical and leadership skills. You will drive staff development, oversee policy administration, renewals, and client relationships, while upholding IOA

Qualifikationen

  • Strong analytical, problem-solving, and decision-making skills.
  • Exceptional customer service, communication, multitasking, and organizational skills.

Aufgaben

  • Lead Account Management staff and provide coaching and guidance.
  • Ensure compliance with HR policies and processes.
  • Recruitment and onboarding participation.
  • Oversee policy administration, placement, billing, claims support, and documentation of accuracy.
  • Manage an assigned book of business.
  • Support renewals and new business processes.
  • Deliver excellent service and proactively anticipate client needs.

Kenntnisse

Analytical skills
Customer service
Communication
Multitasking
Organizational skills

Ausbildung

High School Diploma or equivalent

Tools

MS Office

Jobbeschreibung

Insurance Office of America, Inc. is hiring an Operations Supervisor – Commercial Lines to lead the branch Account Management team, ensure service excellence, and manage an assigned book of business.

The role balances remote work with occasional on-site requirements in Florida, requires 10+ years in insurance, active licensing, and strong analytical and leadership skills. You will drive staff development, oversee policy administration, renewals, and client relationships, while upholding IOA

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