Remote Operations Supervisor – Commercial Lines

Insurance Office Of America, Inc.

Lake Charles (LA)

Hybride

USD 105 000 - 125 000

Plein temps

Il y a 22 heures
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Avantages offerts par ce poste

Competitive salaries and bonus
Company-paid health insurance
401K with employer match
Career progression opportunities
Work-life balance

Résumé du poste

Insurance Office of America, Inc. seeks an Operations Supervisor – Commercial Lines to lead Account Management staff and oversee a book of business. This role supports risk and client service needs in a remote/hybrid setting with Florida experience valued.

The ideal candidate has 10+ years in the industry (or 7+ years in sales/relations), active licenses, and strong analytical, communication, and organizational skills. IOA offers comprehensive benefits and growth opportunities.

Qualifications

  • 10+ years of industry experience; or 7+ years in sales, marketing, or relationship management.
  • Active licensing required.
  • Professional designations preferred.

Responsabilités

  • Lead and supervise Account Management staff in the branch.
  • Ensure compliance with processes and procedures while maintaining service excellence.
  • Support staff development and succession planning.
  • Manage an assigned book of business and client relationships.
  • Coordinate HR processes, recruitment, onboarding, and evaluations.
  • Oversee policy administration, placement, billing, and renewals.
  • Analyze performance data and drive improvement across operations.

Connaissances

Analytical thinking
Problem-solving
Decision-making
Customer service
Communication
Multitasking
Organization

Formation

High School Diploma

Outils

MS Office

Description du poste

Insurance Office of America, Inc. seeks an Operations Supervisor – Commercial Lines to lead Account Management staff and oversee a book of business. This role supports risk and client service needs in a remote/hybrid setting with Florida experience valued.

The ideal candidate has 10+ years in the industry (or 7+ years in sales/relations), active licenses, and strong analytical, communication, and organizational skills. IOA offers comprehensive benefits and growth opportunities.

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