Remote Operations Supervisor - Commercial Lines

Insurance Office Of America, Inc.

Davenport (FL)

À distance

USD 105 000 - 125 000

Plein temps

Il y a 19 heures
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Avantages offerts par ce poste

Company-paid health insurance
401K with employer match
Paid holidays and vacations

Résumé du poste

Insurance Office of America (IOA) is seeking an Operations Supervisor – Commercial Lines to lead Account Management in a remote-capable role with Florida context. You will guide performance, ensure process compliance, and manage an assigned book of business across client relationships and service delivery.

The ideal candidate has 10+ years in insurance or 7+ in related sales/relationship roles, active licensing, and strong analytical skills.

Qualifications

  • 10+ years of industry experience; or 7+ years of sales, marketing or relationship management experience.
  • Thorough knowledge of insurance brokerage and client needs.
  • Active licensing required; professional designations preferred.
  • Strong analytical, problem-solving, and decision-making skills.
  • Exceptional customer service, communication, multitasking, and organizational skills.

Responsabilités

  • Lead Account Management staff and supervise day-to-day operations.
  • Ensure compliance with processes and HR policies; drive service excellence.
  • Support staff development, performance evaluations, and succession planning.
  • Oversee policy administration, placement, billing, claims support and documentation accuracy.
  • Manage renewals and new business processes; ensure client relationships and service needs are met.

Connaissances

Leadership
Client relations
Communication
Analytical skills
Problem solving
Decision making
Customer service

Formation

Active insurance license
High School Diploma

Outils

MS Office

Description du poste

Insurance Office of America (IOA) is seeking an Operations Supervisor – Commercial Lines to lead Account Management in a remote-capable role with Florida context. You will guide performance, ensure process compliance, and manage an assigned book of business across client relationships and service delivery.

The ideal candidate has 10+ years in insurance or 7+ in related sales/relationship roles, active licensing, and strong analytical skills.

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