Remote Operations Supervisor — Commercial Lines

Insurance Office Of America, Inc.; Crowley (TX); Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and time off

Career growth opportunities

Job summary

Insurance Office of America (IOA) seeks an Operations Supervisor – Commercial Lines to lead Account Management in the Longwood, FL area, with remote options as described. You will drive performance, process compliance, and client service excellence while managing a book of business.

Ideal candidates bring 10+ years' industry experience or 7+ years in sales/relationship roles, active licensing, and strong analytical skills. IOA offers competitive pay, benefits, and growth opportunities.

Qualifications

• 10+ years of industry experience or 7+ years in sales/relationship roles.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; professional designations preferred.

Responsibilities

• Lead Account Management staff and provide coaching and guidance.
• Ensure compliance with HR policies and processes.
• Recruitment, onboarding, and development of staff.
• Balance workloads and manage an assigned book of business.
• Support renewals, client needs, and service excellence.

Skills

Industry experience

Analytical skills

Customer service

MS Office

Licensing awareness

Education

Active insurance license

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks an Operations Supervisor – Commercial Lines to lead Account Management in the Longwood, FL area, with remote options as described. You will drive performance, process compliance, and client service excellence while managing a book of business.

Ideal candidates bring 10+ years' industry experience or 7+ years in sales/relationship roles, active licensing, and strong analytical skills. IOA offers competitive pay, benefits, and growth opportunities.