Remote Operations Supervisor - Commercial Lines

Insurance Office Of America, Inc.; Alpharetta (GA); Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Competitive salaries and bonus

Career progression opportunities

Work-life balance emphasis

Job summary

Insurance Office of America is seeking an Operations Supervisor for Commercial Lines. This role leads Account Management staff, ensures service excellence, and strengthens operational efficiency within the branch.

It also manages an assigned book of business and supports staff development. The ideal candidate has 10+ years of industry experience or 7+ years in sales/relationship roles, with an active insurance license and strong analytical and communication skills.

Qualifications

• Thorough knowledge of insurance brokerage and client needs.
• Active insurance license required.
• 10+ years of industry experience or 7+ years in sales/relationship roles.

Responsibilities

• Direct leadership and day-to-day oversight of Account Management staff.
• Guide team performance, ensure process compliance, and maintain service excellence.
• Manage an assigned book of business and support renewals.

Skills

Leadership

Communication

Problem-solving

Customer service

Analytical thinking

Education

High School Diploma or equivalent

Active insurance license

Tools

MS Office

Excel

Outlook

Job description

Insurance Office of America is seeking an Operations Supervisor for Commercial Lines. This role leads Account Management staff, ensures service excellence, and strengthens operational efficiency within the branch.

It also manages an assigned book of business and supports staff development. The ideal candidate has 10+ years of industry experience or 7+ years in sales/relationship roles, with an active insurance license and strong analytical and communication skills.