Remote Operations & Process Improvement Associate II

Advocate Health; Lexington (KY); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Total Rewards program

Career development

Job summary

Advocate Health, headquartered in Charlotte, North Carolina, seeks a remote Enterprise Corporate Accounting professional to collect, review, and analyze data for assigned projects. The role includes time studies, process workflow development, and serving as a subject matter expert on practice operations.

Candidates should have about 2 years in practice operations or 4 years of related clerical/clinical experience, Epic Workqueue experience, strong time management, and the ability to train

Qualifications

• Epic Workqueue experience or Epic backend experience.
• 2 years practice operations experience or 4 years related clerical/clinical experience.
• Strong time management and organizational skills.

Responsibilities

• Collect, review, and analyze data for assigned projects.
• Conduct time studies for process improvement activities and compare performance before and after changes.
• Develop and document process workflows and job aids.
• Publish documents in a disciplined format and act as a SME on operations workflows.
• Facilitate change management for process/workflow changes with internal customers.
• Manage several projects simultaneously and train teammates on systems.

Skills

Data analysis

Time studies

Process workflows

Change management

Training

Epic Workqueue

Tools

Epic Systems

Job description

Advocate Health, headquartered in Charlotte, North Carolina, seeks a remote Enterprise Corporate Accounting professional to collect, review, and analyze data for assigned projects. The role includes time studies, process workflow development, and serving as a subject matter expert on practice operations.

Candidates should have about 2 years in practice operations or 4 years of related clerical/clinical experience, Epic Workqueue experience, strong time management, and the ability to train