Remote Operations Associate II - Process Improvement & Data

Advocate Health; Tallahassee (FL); Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Educational Assistance

Retirement plan with employer match

Job summary

Advocate Health is seeking a remote Practice Operations Analyst for the Charlotte Accounting team. This full-time role supports data collection, time studies, and process improvement across multiple projects, with 40 hours per week.

The position requires an Associates Degree, 2 years in practice operations (or 4 years clerical/clinical), and Epic Workqueue experience. Travel to facilities is occasional; benefits and growth opportunities are offered.

Qualifications

• Associates degree required.
• 2 years practice operations experience or 4 years related clerical/clinical experience required.
• Epic Workqueue or Epic backend experience preferred.

Responsibilities

• Collects, reviews, and analyzes data for assigned projects.
• Conducts time studies and compares performance pre/post changes.
• Develops and documents process workflows and job aids.
• Manages multiple projects simultaneously.
• Trains teammates on operational systems and new functionality.
• Interacts with providers, team members, and practice managers.

Skills

Data analysis

Time studies

Process workflows

Change management

Project management

Training teammates

Communication

Travel coordination

Education

Associates Degree

Tools

Epic Systems

Epic Workqueue

Job description

Advocate Health is seeking a remote Practice Operations Analyst for the Charlotte Accounting team. This full-time role supports data collection, time studies, and process improvement across multiple projects, with 40 hours per week.

The position requires an Associates Degree, 2 years in practice operations (or 4 years clerical/clinical), and Epic Workqueue experience. Travel to facilities is occasional; benefits and growth opportunities are offered.