Remote Operations Associate II – Process Improvement & Data

Advocate Health; Illinois; Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Job summary

Advocate Health is seeking a dedicated professional for a fully remote full-time role in the Charlotte Accounting department. The position focuses on collecting and analyzing data across projects, conducting time studies, and documenting workflows to support process improvement and change management.

Travel to facilities may be required on occasion. The role requires an Associate Degree and 2 years of practice operations experience or 4 years of related clerical or clinical experience, with Epic

Qualifications

• Associates Degree required.
• 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.
• Epic Workqueue experience preferred.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvements and compares performance before and after changes.
• Documents workflows and develops job aids; publishes changes in a disciplined format.
• Uses analytical thinking to assess change readiness and supports change management for processes.

Skills

Data analysis

Time management

Documentation

Communication

Education

Associate Degree

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a dedicated professional for a fully remote full-time role in the Charlotte Accounting department. The position focuses on collecting and analyzing data across projects, conducting time studies, and documenting workflows to support process improvement and change management.

Travel to facilities may be required on occasion. The role requires an Associate Degree and 2 years of practice operations experience or 4 years of related clerical or clinical experience, with Epic