Remote Operations & Process Improvement Associate II

Advocate Health; Maine; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Flexible spending accounts

Retirement plans with employer match

Job summary

Advocate Health is seeking a data-driven professional for a full-time, remote-role within the Enterprise Corporate - Charlotte Accounting team. The role involves collecting and analyzing data for assigned projects, conducting time studies, and developing process workflows.

Responsibilities include documenting workflows, training teammates on new functionality, and managing multiple projects while collaborating across facilities.

Qualifications

• ~ 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.
• Epic Workqueue experience or Epic backend experience.
• Time management.
• Work is performed in an open office with some partitioned areas.
• Travel to other facilities and practices regularly.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvement activities and compares performance before and after changes.
• Acts as a subject matter expert on aspects of practice operations in developing workflows.
• Documents process workflows, develops job aids, and publishes documents in an organized format.
• Uses critical thinking to evaluate readiness for change and facilitates the change management process for internal customers.
• Manages several projects at the same time.
• Trains teammates on operational systems and new functionality during implementations.

Skills

Data analysis

Time management

Education

2+ years practice operations experience / 4 years related clerical or clinical practice experience

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a data-driven professional for a full-time, remote-role within the Enterprise Corporate - Charlotte Accounting team. The role involves collecting and analyzing data for assigned projects, conducting time studies, and developing process workflows.

Responsibilities include documenting workflows, training teammates on new functionality, and managing multiple projects while collaborating across facilities.