Remote Operations Lead - Loyalty Programs & Growth

Kobie; Atlanta (GA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company-Wide Holidays

Growth opportunities and benefits

Job summary

Kobie, a national top workplace and remote-first leader in loyalty, seeks an Operations Manager to optimize client-facing programs and internal workflows. You will coordinate logistics across client services, IT, and operations to ensure project delivery aligns with business goals.

The role emphasizes strategic planning, process improvements, and strong communication to support growth and client satisfaction in a flexible, collaborative environment.

Qualifications

• Strong organizational and management skills.
• Excellent written and verbal communication.
• Ability to think strategically and set client-focused goals.
• Proven problem-solving abilities in a fast-paced environment.

Responsibilities

• Manage daily operational logistics for client projects.
• Evaluate and improve organizational procedures to meet objectives.
• Coordinate with client services and technology teams on requirements.
• Maintain relationships with client organizations and Kobie teams.
• Oversee end-to-end execution of loyalty programs and KPIs.

Skills

Organizational leadership

Strategic thinking

Communication (written)

Problem solving

Cross-functional collaboration

Tools

MS Office Suite

Workflow management tools

Project tracking software

Job description

Kobie, a national top workplace and remote-first leader in loyalty, seeks an Operations Manager to optimize client-facing programs and internal workflows. You will coordinate logistics across client services, IT, and operations to ensure project delivery aligns with business goals.

The role emphasizes strategic planning, process improvements, and strong communication to support growth and client satisfaction in a flexible, collaborative environment.