Remote Operations Leader, Loyalty Programs

Kobie; St. Louis (MO); On-site; USD 85,000 - 115,000; Full time

Job summary

Kobie, a leader in loyalty and a national Top Workplace, seeks an Operations Manager to strengthen client-centric operations and drive organizational efficiency. This role blends analytics with hands-on leadership to streamline programs, support client teams, and scale loyalty initiatives.

Based in a remote-friendly environment with travel as needed, you will coordinate internal teams, optimize processes, and partner with vendors to ensure successful program delivery and measurable impact for

Qualifications

• Experience in operational management or logistics is a plus.
• Excellent written and verbal communication skills.
• Ability to prioritize in a fast-changing environment.
• Strong analytical and problem-solving abilities.

Responsibilities

• Manage daily operational logistics of the intra-Kobie team per client.
• Evaluate efficiency of procedures and implement improvements.
• Collaborate with client services and technology teams on requirements.
• Coordinate with external partners and vendors for program delivery.
• Establish and maintain operational processes for project delivery.
• Oversee end-to-end execution of rewards programs and metrics.

Skills

Operations experience

Organizational skills

Communication skills

Problem solving

Curiosity

Strategic thinking

Intra-Team leadership

Client relationship management

MS Office Suite

Workflow/Project tracking tools

Job description

Kobie, a leader in loyalty and a national Top Workplace, seeks an Operations Manager to strengthen client-centric operations and drive organizational efficiency. This role blends analytics with hands-on leadership to streamline programs, support client teams, and scale loyalty initiatives.

Based in a remote-friendly environment with travel as needed, you will coordinate internal teams, optimize processes, and partner with vendors to ensure successful program delivery and measurable impact for