Remote Operations & Customer Service Specialist

U.S. Bank; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Performance-based incentives

Continuous development opportunities

Employee recognition programs

Job summary

U.S. Bank is seeking an Operations and Customer Service Specialist to support key processes across Operations Services. This role involves collaboration with internal teams, transaction processing, and operational excellence tasks.

The ideal candidate will have a high school diploma and at least 4 years in operations roles, demonstrating strong analytical and communication skills. This position offers a hybrid working model and opportunities for continuous development.

Qualifications

• Minimum 4 years of experience in operations, back office, or similar roles.
• Understanding of operational processes, systems, and procedures.
• Confidence in working with internal teams and external stakeholders.

Responsibilities

• Provide operational support across multiple internal teams and systems.
• Process and review transactions such as payments or claims with high attention to detail.
• Identify opportunities for process improvements and contribute to their implementation.

Skills

Analytical mindset

Attention to detail

Time management

Communication skills

PC skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking an Operations and Customer Service Specialist to support key processes across Operations Services. This role involves collaboration with internal teams, transaction processing, and operational excellence tasks.

The ideal candidate will have a high school diploma and at least 4 years in operations roles, demonstrating strong analytical and communication skills. This position offers a hybrid working model and opportunities for continuous development.