Remote Oncology Patient Access Lead

GSK; Illinois; Remote; USD 152,000 - 254,000; Full time

Job summary

GSK is seeking a Patient Access Manager to serve as the field-based single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will guide onboarding, access, coverage, and enrollment in GSK Patient Support Programs, while ensuring compliant, patient-centered communication and collaboration with back-office teams.

The role emphasizes education on payer coverage, coding, and payment policies, along with case management in Salesforce Health Cloud.

Qualifications

• Bachelor's degree.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, or related areas.
• Ability to travel up to 20%, including overnights.
• Valid driver’s license.

Responsibilities

• Serve as field-based SPOC for patients, caregivers, and HCP staff, guiding oncology coverage, reimbursement, and program enrollment.
• Educate provider offices on payer coverage, coding, and payment policies for GSK Oncology products.
• Manage cases in Salesforce Health Cloud / CRM per program standards.
• Identify access barriers and escalate to specialists and leadership as needed.
• Ensure HIPAA compliance and maintain separation of patient-facing and account-facing activities.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GSK is seeking a Patient Access Manager to serve as the field-based single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will guide onboarding, access, coverage, and enrollment in GSK Patient Support Programs, while ensuring compliant, patient-centered communication and collaboration with back-office teams.

The role emphasizes education on payer coverage, coding, and payment policies, along with case management in Salesforce Health Cloud.