Remote Oncology Patient Access Manager

GlaxoSmithKline

Durham (NC)

On-site

USD 90,000 - 120,000

Full time

3 days ago

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Job summary

GSK is seeking a Patient Access Manager to serve as the field-based point of contact for patients, caregivers, and healthcare providers within the Oncology portfolio. You will guide access, enrollment, and ongoing support, ensuring compliant, patient-centered navigation through coverage and reimbursement processes.

The role requires 3+ years in field reimbursement or hub case management, strong communication skills, and the ability to travel up to 20%.

Qualifications

Bachelor's degree or higher required with experience in patient access or reimbursement.
Experience navigating insurance coverage, prior authorizations, and payer policies.
Ability to travel up to 20% and possess a valid driver’s license.

Responsibilities

Serve as the field-based SPOC for providers, patients, and caregivers on coverage, reimbursement, and access across the GSK Oncology portfolio.
Guide patients through onboarding, enrollment, and ongoing treatment journey with approved resources.
Educate patients on coverage, cost-sharing, and financial assistance options and coordinate with back-office teams as needed.
Document interactions in Salesforce Health Cloud and maintain compliance with HIPAA and company policies.