Oncology Patient Access Navigator

GSK; New York (NY); On-site; USD 152,000 - 254,000; Full time

Job summary

GSK is seeking a field-based Patient Access Manager to guide providers and patients through onboarding, coverage, and reimbursement within the Oncology portfolio. This role acts as the primary contact for consented patients and caregivers, ensuring compliant access and support throughout the treatment journey.

Responsibilities include educating offices on payer policies, coordinating enrollment in GSK services, and maintaining precise documentation in CRM systems, while upholding HIPAA and

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, patient experience programs, helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.

Responsibilities

• Serve as SPOC for patient navigation and support across Oncology portfolio.
• Educate provider offices on payer coverage, coding, and payment policies.
• Document interactions and manage cases in Salesforce Health Cloud per SOPs and compliance guidelines.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Advanced degree (MBA/MPH/PharmD)

Tools

Salesforce Health Cloud

Job description

GSK is seeking a field-based Patient Access Manager to guide providers and patients through onboarding, coverage, and reimbursement within the Oncology portfolio. This role acts as the primary contact for consented patients and caregivers, ensuring compliant access and support throughout the treatment journey.

Responsibilities include educating offices on payer policies, coordinating enrollment in GSK services, and maintaining precise documentation in CRM systems, while upholding HIPAA and