Remote Oncology Access Manager - Patient Navigation

GlaxoSmithKline

Fort Lauderdale (FL)

On-site

USD 70,000 - 100,000

Full time

2 days ago

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Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based SPOC guiding patients, caregivers, and providers through enrollment, coverage, and reimbursement in the oncology portfolio. You will educate on payer strategies, assist with authorizations, and coordinate with pharmacy and back-office teams while maintaining HIPAA-compliant records.

The role requires 3+ years in access programs, a Bachelor's degree, and willingness to travel up to 20% with a valid driver's license.

Qualifications

Bachelor's degree required.
3+ years experience in field reimbursement, hub case management, or patient access programs.
Ability to travel up to 20% and a valid driver's license.

Responsibilities

Serve as the SPOC for patients, caregivers, and HCP staff, guiding access, enrollment, and coverage education.
Educate on payer coverage, coding, and payment policies for oncology products.
Assist with prior authorization and appeals processes and explain outcomes.
Document interactions in Salesforce Health Cloud and maintain case management records.
Ensure compliance with HIPAA and internal policies.
Coordinate with Specialty Pharmacy and back-office Benefits Specialists as needed.