Oncology Patient Access Lead (Remote)

GlaxoSmithKline; Seattle (WA); Remote; USD 152,000 - 254,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Paid vacation

Parental leave

Medical leave

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to be the field-based SPOC for patients, caregivers, and healthcare providers, guiding onboarding, coverage education, and program enrollment across the oncology portfolio.

The role includes educating on coverage, prior authorizations, and cost-sharing, while ensuring compliant case documentation in the CRM system. Requires a Bachelor's degree and 3+ years in access or reimbursement, with up to 20% travel.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in field reimbursement, hub case management, or patient experience programs.
• Experience helping patients and providers navigate insurance verification and prior authorization.

Responsibilities

• Serve as the SPOC for patients, caregivers and HCP staff, guiding onboarding and ongoing care.
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options.
• Educate providers on payer coverage, coding, and payment policies for oncology products.
• Document interactions and manage cases in Salesforce Health Cloud.

Skills

Patient navigation

Insurance verification

Education guidance

Education

Bachelor's degree

Tools

Salesforce Health Cloud

CRM platforms

Job description

GlaxoSmithKline is seeking a Patient Access Manager to be the field-based SPOC for patients, caregivers, and healthcare providers, guiding onboarding, coverage education, and program enrollment across the oncology portfolio.

The role includes educating on coverage, prior authorizations, and cost-sharing, while ensuring compliant case documentation in the CRM system. Requires a Bachelor's degree and 3+ years in access or reimbursement, with up to 20% travel.