Remote Onboarding Specialist — Day-1 Ready

CareTalk Health; United States; Remote; USD 29,000 - 40,000; Full time

Job summary

CareTalk Health is seeking an Onboarding Coordinator for a remote U.S.-based position. The role leads the new hire experience from offer acceptance through Day 1, coordinating pre-employment activities and maintaining ongoing engagement with candidates.

The ideal candidate is highly organized, experienced with ATS/HRIS workflows, and able to collaborate with Recruiting, HR, Training, IT, and Operations to ensure a smooth transition from candidate to employee.

Qualifications

• 2+ years of experience in recruiting coordination, onboarding, HR operations, talent acquisition operations, or a similar process-driven administrative role.
• Demonstrated experience entering, maintaining, and tracking candidate or employee information in an ATS, HRIS, onboarding platform, or similar workflow system.
• Experience managing multiple individuals through a defined process involving deadlines, required tasks, documentation, and follow-up.
• Strong organizational skills with demonstrated ability to manage a high-volume workload without losing attention to detail.
• Strong written and verbal communication skills and comfort communicating frequently with candidates/new hires.
• Demonstrated ability to proactively follow up, drive task completion, and appropriately escalation issues.
• Strong process orientation with the ability to understand workflows, identify inefficiencies, and recommend improvements.
• Experience documenting processes, procedures, checklists, or standard operating procedures.
• Strong computer proficiency, including Microsoft Office/365, Zoom, Greenhouse (or similar programs) and the ability to quickly learn new systems.
• High school diploma or equivalent required; associate or bachelor's degree preferred but not required.

Responsibilities

• Own the onboarding process for candidates from accepted offer through Day 1, serving as their primary point of contact throughout the pre-employment period.
• Welcome new hires, clearly communicate expectations and next steps, and maintain regular contact to keep candidates engaged and informed.
• Proactively identify candidates who are falling behind on onboarding requirements and intervene to drive timely completion.
• Provide a responsive, professional, and customer-focused experience that reinforces the candidate's decision to join the organization.
• Initiate, coordinate, and track all required pre-employment and onboarding activities.
• Maintain accurate candidate status, documentation, completion dates, and outstanding requirements within the appropriate systems.
• Monitor onboarding pipelines and deadlines to ensure new hires remain on track for their scheduled start dates.
• Coordinate with Recruiting, HR, IT, Credentialing, Training, and other stakeholders to resolve onboarding issues and remove barriers.
• Escalate risks that could prevent a new hire from starting as scheduled.
• Confirm each new hire has completed all required onboarding activities before being cleared to start.
• Coordinate placement into the appropriate new-hire orientation and training class.
• Maintain accurate start-date and training rosters and communicate changes to appropriate stakeholders.
• Provide new hires with clear Day 1 instructions, schedules, technology expectations, and other information necessary for a successful start.
• Ensure clean handoff of the new hire from Recruiting/Onboarding to Training and Operations.
• Document onboarding workflows, procedures, handoffs, responsibilities, and service expectations.
• Identify unnecessary steps, duplicate work, bottlenecks, and opportunities to simplify or automate onboarding activities.
• Recommend and implement practical process improvements that increase efficiency without sacrificing the new hire experience.
• Help establish standardized onboarding processes, checklists, templates, and tracking mechanisms.
• Monitor recurring onboarding issues and recommend solutions that address root causes rather than individual exceptions.

Skills

Onboarding coordination

Recruiting coordination

HR operations

Data management

Communication

Tools

Microsoft Office 365

Zoom

Greenhouse

Job description

CareTalk Health is seeking an Onboarding Coordinator for a remote U.S.-based position. The role leads the new hire experience from offer acceptance through Day 1, coordinating pre-employment activities and maintaining ongoing engagement with candidates.

The ideal candidate is highly organized, experienced with ATS/HRIS workflows, and able to collaborate with Recruiting, HR, Training, IT, and Operations to ensure a smooth transition from candidate to employee.