Remote OEM Program Manager: Partnerships & Growth

Jobgether; United States; Remote; USD 77,000 - 94,000; Full time

Benefits offered by this job

Remote work within the United States

Medical, dental, and vision insurance

Company-matched 401(k) plan

Flexible paid time off and sick leave

Six weeks of paid parental leave

Eight paid national holidays

Company-paid basic life insurance

Voluntary short-term and long-term/dis

Voluntary pet insurance

FSAs for healthcare and dependent care

Job summary

Jobgether is seeking an OEM Program Manager based in the United States to oversee strategic OEM partnerships and ensure programs meet objectives. You will translate partner needs into actionable improvements, coordinate with Marketing and Development, and manage communications to deliver high-quality service.

This remote management role focuses on growing recurring revenue and dealer retention while strengthening client relationships.

Qualifications

• Bachelor's degree is required.
• 10 years of experience in technology-related customer service or a comparable client-facing environment.
• Strong communication and relationship management skills.
• Proven leadership abilities and initiative-taking.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Experience selling and retaining SaaS revenue within major client accounts.

Responsibilities

• Manage relationships and day-to-day interactions with OEM program partners, keeping initiatives on schedule and aligned with their requirements.
• Ensure SLAs are met, maintain clear records of communications, and deliver high-quality customer service.
• Act as SME on company products, core systems, and platform functionality for OEM partners.
• Coordinate with Marketing, Development and other departments to identify bugs and feature requests.
• Communicate OEM program requirements and updates to relevant teams.
• Monitor partner communications and ensure timely responses to program-related emails.
• Identify gaps and suggest workflow improvements to increase efficiency and partner support.
• Identify opportunities to grow recurring revenue and improve dealer retention across OEM programs.

Job description

Jobgether is seeking an OEM Program Manager based in the United States to oversee strategic OEM partnerships and ensure programs meet objectives. You will translate partner needs into actionable improvements, coordinate with Marketing and Development, and manage communications to deliver high-quality service.

This remote management role focuses on growing recurring revenue and dealer retention while strengthening client relationships.