Remote OEM CLM Program Director: Customer Lifecycle

Team Velocity Marketing, LLC; Detroit (MI); Remote; USD 113,000 - 138,000; Full time

Job summary

Team Velocity is seeking an experienced OEM Program Director to lead a customer lifecycle management program for a Detroit-based automotive client. This fully remote field role requires coordinating with OEM stakeholders, directing product requirements, and driving measurable business results from acquisition through ownership and repurchase.

You will translate client goals into requirements, manage cross-functional teams, and ensure successful delivery while traveling monthly to the Detroit

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Minimum 5-7 years in automotive marketing or OEM program management.
• Experience with customer lifecycle, CRM, or owner loyalty programs.
• Proven ability to lead senior client relationships and cross-functional delivery.

Responsibilities

• Own program strategy and roadmap; align with OEM objectives and dealer needs.
• Lead client relationships; conduct planning sessions and business reviews.

Skills

Client management

Executive communication

Cross-functional leadership

Education

Bachelor's degree in business/marketing

Tools

Excel

PowerPoint

Job description

Team Velocity is seeking an experienced OEM Program Director to lead a customer lifecycle management program for a Detroit-based automotive client. This fully remote field role requires coordinating with OEM stakeholders, directing product requirements, and driving measurable business results from acquisition through ownership and repurchase.

You will translate client goals into requirements, manage cross-functional teams, and ensure successful delivery while traveling monthly to the Detroit