OEM Program Manager - Remote, 50% Travel (NJ/CT/PA)

ServiceMaster of South Shore Inc; Newark (NJ); Hybrid; USD 120,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid Time Off (PTO)

401K Matching Program

Tuition Reimbursement

Job summary

CDK Global is seeking an OEM Account Manager to lead the OEM program with a focus on development, retention, and growth. You will oversee internal and external program communications, drive performance metrics, and coordinate with sales, product, billing, and operations to achieve strategic objectives.

The role requires 5–10 years in software program management and strong client relationship experience. Travel up to 50% within the territory and collaboration with multiple teams are essential for

Qualifications

• Minimum of 5+ years in software project, program, and/or engagement management.
• At least 5+ years external client relationship management while delivering on requirements and deliverables.
• Deep expertise in automotive retail solutions and workflows.
• Ability to navigate complex environments and resolve client requests.
• Strong communication, presentation, and organizational skills.
• Excellent analytical ability with financial modeling and scenario planning.
• Experience coordinating cross-functional teams for complex client programs.
• Ability to anticipate risks and adapt to changing conditions.
• Knowledge of MS Word, MS Excel, MS Project and Visio is a plus.

Responsibilities

• Manage business relationship and program service delivery under the agreed scope.
• Lead quarterly and weekly program update meetings and client engagements.
• Collaborate on program financial modeling, projections, and financial deliverables.
• Prepare and present OEM program invoices; serve as escalation point for inquiries.
• Negotiate resources, deliverables, and costs; identify new OEM opportunities.
• Coordinate with finance for forecasting, invoicing, and changes; support SOW and CR processes.
• Partner with product/tech for feature development and prioritization.
• Ensure contractual obligations and compliance with client requirements.

Skills

Software project management

External client relationship mgmt

Automotive retail knowledge

Cross-functional coordination

Communication & presentation

Analytical skills

Financial modeling

Adaptability to changing conditions

Program scope & budgets

Education

Bachelor’s or equivalent experience

PMP certification preferred

Tools

MS Word

MS Excel

MS Project

Visio

Job description

CDK Global is seeking an OEM Account Manager to lead the OEM program with a focus on development, retention, and growth. You will oversee internal and external program communications, drive performance metrics, and coordinate with sales, product, billing, and operations to achieve strategic objectives.

The role requires 5–10 years in software program management and strong client relationship experience. Travel up to 50% within the territory and collaboration with multiple teams are essential for