Remote OEM Program Manager - SaaS & Growth

DealerOn, Inc.; United States; Remote; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company matched 401K plan

6 weeks paid Parental Leave

8 Paid National Holidays

Company-paid basic Life Insurance

Voluntary supplemental Life Insurance

Voluntary long-term/short-term disable

Voluntary Pet Insurance

Optional Healthcare/Dependent Care FSA

Job summary

DealerOn, Inc. is seeking an experienced OEM Program Manager to oversee OEM partnerships, ensuring programs stay on task and deliver value. You will bridge Marketing and Development, communicating the value of our services to OEM Partners and building trusted relationships.

This is a remote management role open to US residents, with a targeted salary of $85,000. The role focuses on expanding OEM revenue while maintaining excellent service levels and program compliance.

Qualifications

• Hands on experience with DealerOn’s proprietary CMS.
• 10 years’ experience in technology customer service related field.
• Excellent communication and leadership skills.
• Dependable and takes initiative to solve problems.
• Proficient in Microsoft Word, Excel, and Outlook.
• Experience selling and retaining SAAS revenue with major clients.

Responsibilities

• Ensure the team meets SLAs, document and follow up on communications, and provide superior customer service.
• Be SME on DealerOn’s products and platform to communicate service value to OEM Partners.
• Identify efficiency improvements in workflow and internal processes.
• Deliver OEM program and compliance initiatives to internal departments.
• Ensure OEM emails are answered promptly by the right department.
• Represent DealerOn positively and address underperforming internal contacts.
• Identify and grow Revenue growth opportunities and dealer retention for OEM MRR.

Skills

CMS proficiency

10+ years CS

Leadership

Communication

MS Office

SAAS revenue

Job description

DealerOn, Inc. is seeking an experienced OEM Program Manager to oversee OEM partnerships, ensuring programs stay on task and deliver value. You will bridge Marketing and Development, communicating the value of our services to OEM Partners and building trusted relationships.

This is a remote management role open to US residents, with a targeted salary of $85,000. The role focuses on expanding OEM revenue while maintaining excellent service levels and program compliance.