Remote NOC Engineer: Backups, Alerts & Patching

The ProActive Technology Group; West Virginia; Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group is seeking a NOC Engineer focused on backup health, alert remediation, and patch management. This remote, part-time role covers troubleshooting backups, RMM alerts, and vulnerability remediation across client fleets.

You will run tests, document fixes, and maintain operational readiness during ET business hours with occasional after-hours escalations. Applicants should have MSP experience, Veeam B&R expertise, and strong patching and remediation skills.

Qualifications

• 3+ years in an MSP or IT operations role.
• Hands-on Veeam B&R including jobs, repositories and SureBackup.
• RMM alert remediation focused on AV/EDR health and device status.
• Windows patch troubleshooting including WSUS/Update logs and DISM/SFC.
• Vulnerability remediation with verification of fixes.
• Experience with Hyper-V/VMware, storage and basic networking.
• Familiarity with object storage targets and immutability/quota controls.
• Clear written communication for tickets and client reports.
• Strict credential handling and ability to pass a background check.

Responsibilities

• Own backups health: test restores, enforce 3-2-1 rules, and audit findings.
• Fix and validate RMM alerts to reduce noise and restore normal operations.
• Remediate patching and vulnerability findings, verify remediation.
• Produce daily/weekly/monthly status reports for clients.
• Manage Halo tickets from alert to resolution with clear notes.

Skills

MSP experience

Veeam B&R

RMM alert remediation

Windows patching

Vulnerability remediation

Windows Server

Hyper-V/VMware

NAS/iSCSI storage

Object storage (Backblaze/Azure)

Credential security

CMMC background check

Tools

Veeam B&R

NinjaOne

ScreenConnect

Huntress

Hudu

VSPC

Halo

Azure Blob

Job description

The ProActive Technology Group is seeking a NOC Engineer focused on backup health, alert remediation, and patch management. This remote, part-time role covers troubleshooting backups, RMM alerts, and vulnerability remediation across client fleets.

You will run tests, document fixes, and maintain operational readiness during ET business hours with occasional after-hours escalations. Applicants should have MSP experience, Veeam B&R expertise, and strong patching and remediation skills.