Remote Neuroscience Territory Specialist

Novartis AG; Bridgeport (CT); Remote; USD 100,000 - 140,000; Full time

Job summary

Novartis AG in the United States is seeking a Territory Account Specialist to lead field-based and remote engagements with key accounts across an assigned geography. This role focuses on balancing demand generation with strategic account engagement to improve patient outcomes.

You will partner with field teams and home-office, use omni-channel outreach, and apply market insights to tailor solutions while ensuring compliance and high-quality customer experiences.

Qualifications

• Bachelor’s degree from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Proven track record of high performance in selling to large accounts and key customers.
• Self-starter with analytic abilities and ethical leadership to navigate complex customer needs.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.

Skills

Account management

Sales analytics

Cross-functional collaboration

Customer engagement

Education

Bachelor’s degree

Job description

Novartis AG in the United States is seeking a Territory Account Specialist to lead field-based and remote engagements with key accounts across an assigned geography. This role focuses on balancing demand generation with strategic account engagement to improve patient outcomes.

You will partner with field teams and home-office, use omni-channel outreach, and apply market insights to tailor solutions while ensuring compliance and high-quality customer experiences.