Remote Neuroscience Territory Account Specialist

Novartis AG; Minneapolis (MN); Remote; USD 90,000 - 120,000; Full time

Job summary

Novartis AG is seeking a Territory Account Specialist to lead with purpose across a national US geography, combining field presence with remote engagement. The role focuses on building strategic account relationships, guiding access solutions, and aligning with field teams to improve patient outcomes.

You'll use clinical knowledge and omni‑channel outreach to drive demand, deliver tailored solutions, and ensure seamless customer experience while complying with company policies.

Qualifications

• Bachelor’s degree from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Proven track‑record of consistent high‑performance, and well‑versed in navigating and successfully selling to large accounts and key customers.
• Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.

Education

Bachelor’s degree (4‑year college/university)

Job description

Novartis AG is seeking a Territory Account Specialist to lead with purpose across a national US geography, combining field presence with remote engagement. The role focuses on building strategic account relationships, guiding access solutions, and aligning with field teams to improve patient outcomes.

You'll use clinical knowledge and omni‑channel outreach to drive demand, deliver tailored solutions, and ensure seamless customer experience while complying with company policies.